Privacy Policy for STAG
This Privacy Policy explains how STAG ("we," "our," or "us") collects, uses, discloses, and safeguards your information when you use our STAG mobile application and services (the "Service"). By using the Service, you consent to the data practices described in this policy.
1. Information We Collect
We collect information that you provide directly to us and information about your use of the Service.
Personal Information You Provide:
- Account Information: Name, email address, phone number (to verify age eligibility).
- Profile Information: A profile picture.
- Booking Information: Details of your booking requests, including time, date, and selected Female and club address.
- Payment Information: Payment details are processed securely by our third-party payment processors . We do not store your payment info.
- Communications: Records of your correspondence with us and with Hosts through the app.
Information Collected Automatically:
- Usage Data: We collect data on how you interact with our Service, such as your IP address, device type, operating system, app crashes, and pages viewed.
- Location Data: With your permission, we may collect precise or approximate location data to show you relevant Venues and Hosts in your area. You can disable this through your device settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To create, maintain, and secure your account.
- To facilitate and process your bookings, including connecting you with Hosts and processing payments.
- To enable communication between you and your Host.
- To send you service-related messages, booking confirmations, updates, and support.
- To personalize your experience and improve our Service.
- To comply with legal obligations and enforce our Terms & Conditions.
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following limited circumstances:
- With Hosts: To facilitate a booking, we share your first name, profile picture, and booking details with the Host you have selected.
- With Service Providers: We share data with trusted third parties who assist us in operating our Service, such as payment processors, cloud hosting providers, and analytics services, under strict confidentiality agreements.
- For Legal Reasons: We may disclose information if required by law, such as to comply with a subpoena or similar legal process, or to protect our rights, property, or safety, or the rights of our users or the public.
- Business Transfers: In connection with a merger, sale of company assets, or acquisition, user information may be transferred as a business asset.
4. Data Security
We implement industry-standard security measures designed to protect your personal information from unauthorized access, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee its absolute security.
5. Your Rights and Choices
- Account Information: You can review and update your account information at any time through the app's settings.
- Location: You can control our access to your location data through your device's settings.
- Promotional Communications: You can opt-out of receiving promotional emails by following the unsubscribe instructions in those emails. You cannot opt-out of service-related messages (e.g., booking confirmations).
- Account Deletion: You may request to delete your account by contacting us at info@stag.org.in. This will remove your personal data from our active databases, but we may retain certain information as required by law or for legitimate business purposes.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy in the app and updating the "Last Updated" date. Your continued use of the Service after any change constitutes your acceptance of the new policy.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: info@stag.org.in